About Protex
We genuinely care about our customers – we are service minded, listen actively, keep our promises, follow up and are pro-active in our communication.
Facts & Figures
ServicesDevelopment, purchasing, cutting, sewing, logistical solutions, advanced research and development | |
Head officeTallinn, Estonia / Alen, Norway | Ownership100% Norwegian, family owned |
ManagementScandinavian / Estonian | Founded2007 (Protex AS 1966) |
Number of Employees243 | CustomersMainly Scandinavian high-quality brands |
Production sitesTallinn & Pärnu | CertificatesISO 9001:2015; ISO 14001:2015 |
Sustainability and Corporate responsibility policyYes | |
Our mission and vision
Vision
To be Northern Europe's leading innovation driver and supplier of advanced textile solutions through the creation of a innovative, pro-active and learning organization.
Management philosophy
We are client focused and reliable
We genuinely care about our customers – we are service minded from the first contact, we listen actively, keep our promises, follow up and are pro-active in our communication.
Every day we strive for client satisfaction and as a team, we are committed to delivering quality in time throughout the full value chain.
We are efficient and innovative
We always ask ourselves what can be better done tomorrow and how to improve the client experience through continuous improvement of processes, technology and expertize of our employees.
We are ethical in business
High integrity is at the very core of our business, no matter if it is how we interact with customers, what suppliers we use or how we treat our employees, environment or our impact on society in general. We are proud of our factories and our clients are welcome to have a tour of our departments anytime they like.
We make things happen
"It is not about having ideas – it is about making ideas happen". That was the motto of David Engan when he founded Protex AS in 1961. More than five decades after and several hundred employees later David visits all sites on regular basis to make sure that we still live and breath the motto of making Protex and our customers ideas happen. In other words, making things happen is in our DNA.
Our story
Protex has a long history of successful change and innovation, adapting to shifts in markets and technologies.
History
Protex history dates back to 1966, when then the 24 year young and eager entrepreneur David Engan became owner of a small firm named Trønderplast in Alen village, Norway.
David's motto has always been "It is not about having ideas – it is about making ideas happen". Suitable to given nature and the surrounding mountains of North-Western Norway, the company started to produce outdoor wear and tents. Through strong entrepreneurial drive and determination David made his ideas happen and three decades later the small family company had a big circle of loyal customers, more than 50 employees and had changed the name to Protex.
In 2002, after almost four decades of "making ideas happen" in Protex, David gave place for a new generation as he wrote over his company to his daughters Margrethe, Marie and Gunhild. Even though David has left his active role in Protex, he still visits all Protex sites on regular basis to make sure that we still live and breath the motto of making Protex and our customers ideas happen.
Present
Today Protex is a trusted textile service provider to the Scandinavian market and is still managed within the Engan family. Even though the company now has several hundreds employees, has the commitment and personal care for customers, cooperation partners and employees has remained at same high level.
Tomorrow
The vision of Protex is to be the top textile service provider in Northern Europe. Beside its activities in traditional textile manufacturing, Protex has successfully positioned itself as an innovation driver and partner in the development of tomorrow's smart textile solutions.
Our commitment
Every day we strive for excellence in our operations and in our partnership with clients. Below are the most important reasons our clients stay with us:
We are committed to provide Scandinavian quality
As a Norwegian owned enterprise, we know what our Scandinavian clients mean with quality. Today we have the privilege to work with top quality brands from Northern Europe that every day inspires us to strive for excellence. Our clients would not accept less and neither would we.
We are committed to short lead times and customer flexibility
Our clients act on a highly competitive market where leadtimes and flexibility are part of the fundamentals. Therefore we are committed to offer our customers the most modern technologies on the market. The production flow in our factories is based on the LEAN principles to ensure flexibility in batches and high efficiency flow.
We are committed to being a responsible partner
We understand the value of our customers' intellectual property. When entering a new partnership we offer our clients to sign a ready made "non disclosure agreement" (NDA) with us.
Further on, we are committed to being a responsible partner in what suppliers we use, how we treat our employees, environment or our impact on society in general. We are proud over our factories and our clients are welcome to have a tour through our departments anytime they like.
Delivery terms
We have prepared our general delivery terms and sales conditions in one handy file. Please contact us if you are interested in our services and would like to read it.
Certificates & projects
We can proudly say that our production and service departments are approved with the following well-known certificates and grants.
ISO 9001:2015
ISO 9001:2008 sets basic requirements for the international quality management systems standards, demonstrating that Protex has installed management systems that fulfill given promises. In addition to the certification audits, we annually invite external auditors to monitor our system to make sure it's well implemented and corresponds to the developing needs of our customers.
ISO 14001:2015
The leading certificate for Environmental Responsibility.
and the most widely used certification scheme for enterprises seeking to document their environmental efforts and demonstrate social responsibility.
Launching the complex service package - granted by EU Regional
Development Fund
Protex Balti AS has started implementation of the Monitor ERP system. The system will increase the efficiency, continue to ensure our high quality and facilitate the next level of service. Our aim is to add value to our customers and partners by providing complex development and sewing services.
Between 2018-2020, EU Regional Development Fund is supporting Protex Balti AS Development Plan and the project with 34 297,15€.
